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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laurindo Abraão Mendes Francisco

Laurindo Abraão Mendes Francisco

February 21, 2025

5  out of  5
rating by Laurindo Abraão Mendes Francisco
"Was amazing the team with Osvaldo take care of my billing and help me to add a new vehicle and swapped my old vehicle liability to full."
We responded:
"Thank you !!!! We are here for the community thats why we offer every language to help make insurance easier!!"
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marcelino munzemba

February 7, 2025

4  out of  5
rating by marcelino munzemba
"I was in your office have been welcome all team was good, Osvaldo helped me to understand the bill and change my policy to full coverage!!"
Profile photo of Sierra Lemieux

Sierra Lemieux

December 9, 2024

5  out of  5
rating by Sierra Lemieux
"Erica Carroll was fantastic. She took my call in late afternoon, quoted 2 vehicles and 2 properties and had me signed up within in hour. Very happy customer!"
We responded:
"Thank you she has over 15 years experiance it really does matter!!! "
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Eduardo Álvaro

December 5, 2024

5  out of  5
rating by Eduardo Álvaro
"Rooney heard my questions and Luis took great care of me ti explain my billing issues. They went above and beyond for me. Truly amazing and caring workers"
We responded:
"Thank you !!! We are here to help!!"
Profile photo of Jasmani Teixeira

Jasmani Teixeira

November 25, 2024

5  out of  5
rating by Jasmani Teixeira
"Obrigado State Farm, Portuguese assistant with the young man was amazing."
We responded:
"You are welcome !! We are here for you and having great team with your language helps so much!!!! We appreciate you! "
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Jenovic Lonj Kalau

November 23, 2024

5  out of  5
rating by Jenovic Lonj Kalau
"I really like doing business with this Company. Tisha has been amazing to work with as well as the rest of the staff. Thank you for all you do in this community"
We responded:
"You are welcome and we love to serve you and our community!!! We appreciate you!"
Profile photo of Joseph Tshamala

Joseph Tshamala

November 23, 2024

5  out of  5
rating by Joseph Tshamala
"Exceptional experience! The service was top-notch, and the team (especially Tisha 😉😁) went above and beyond to ensure quality service. Highly recommend for anyone looking for quality and professionalism!!!"
We responded:
"Thank you she is such an amazing part of our team always here to help!! "
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Betty

November 22, 2024

5  out of  5
rating by Betty
"I love to with this company especially with Tisha, thank you for all you do for the community"
We responded:
"You are welcome we love to help and yes she is amazing so we appreciate you sharing!!! We love our community and togehter we are stronger! "
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Eder Lourenço

November 13, 2024

5  out of  5
rating by Eder Lourenço
"Provided an excellent customer service. Kudos to Osvaldo!"
We responded:
"Thank you he is an ambassador for us!!! Appreciate you !!! "
Profile photo of Claudio Mauro Tchamile Coelho

Claudio Mauro Tchamile Coelho

November 13, 2024

5  out of  5
rating by Claudio Mauro Tchamile Coelho
"Bom atendimento, pessoal preparado e um acompanhamento único top"
We responded:
"Your welcome!!! Thank you for you support! "
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YaBoiKay

October 7, 2024

5  out of  5
rating by YaBoiKay
"A associate named Abdi Dakane was really helpful and kind and really made my day! I came in and he helped me right away. 5 stars from me ⭐️"
We responded:
"Thank you! We are so Happy AD was able to help you we appreciate you!!!"
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clinton spence

September 25, 2024

1  out of  5
rating by clinton spence
"Rude customer service don't call you back when you call them there rude insurance price is ridiculous"
We responded:
"Thank you, and it looks like your frustrations have been taken care of and we look forward to continuing to support you are we know you are working hard on long haul trips!! I am alway here to help you and lets see if the changes we made so you can get yur statements via email and mail will help, so nothing gets missed. Thank you again for workig with us on this!!"
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Ambriz Antonio

September 13, 2024

5  out of  5
rating by Ambriz Antonio
"Fui bem atendido pelo Osvaldo e o Luis e d Dou 5 estrelas a equipa!!!!!"
We responded:
"Thank you "
Profile photo of Narciso Lubaki

Narciso Lubaki

September 11, 2024

5  out of  5
rating by Narciso Lubaki
"Osvaldo and Lewiston team was fantastic, thank you to take care of my insurance!!!!!"
We responded:
"Thank you !!! "
Profile photo of Tracie Champagne

Tracie Champagne

September 6, 2024

1  out of  5
rating by Tracie Champagne
"Worst insurance agent / office I have ever dealt with. Multiple issues with requests not being processed properly, or processed at all, along with a lack of responsiveness to issues. Other customers I have spoken to have also reported the same issues and have changed agents due to these. If anyone is looking for a State Farm agent I would HIGHLY recommend avoiding this agent and her office. In response to Deanna’s response: Deanna - you may want to look at ALL of your reviews as this not your first poor review. Others have reported the same issues with your office, however they didn’t bother to write google reviews. Your response to the multiple billing issues was “We have communicated your bills to you and this is not something I can take care of for you other than what we have already done” which was incorrect. Corporate has been in touch since I had to contact the escalation department to get things sorted out and corrected due to you and your office’s lack of being able to do so. They were able to see what the issues were, where the issues were created, and fix the issues within 1-2 weeks for which you and your team had not been able to figure out in 4 months and for which you and your team did not adequately respond to my multiple requests and inquiries. A month later and I’m still waiting for your assistant’s “full rundown” he told me on August 5th he’d get back to me with. If you need me to post your and your teams responses to my issues and the lack of response to my multiple inquiries please let me know and I’m happy to do so. If you’d like to discuss this further, you know how to contact me."
We responded:
"Tracie, I am sorry you feel this way and our first poor review. Feel free to set an appoinment with me at my offcie anytime to review these concerns again now that Corporate also finished the same outcome. We disagree withy your assements of our team and have worked hours to help you resolve your issues with all the same outcome. I look forward to meeting you for our appointment when you are ready. Thank you for your feedback and look forward to supporting you though this. Best to you , Deanna "
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Dj boca

August 20, 2024

5  out of  5
rating by Dj boca
"Great !!!!!!!"
We responded:
"Thank you ! "
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Nicole Ritchie

August 1, 2024

5  out of  5
rating by Nicole Ritchie
"I have recently switched insurance companies to Deanna. She made the transition very smooth, saved me money and answered every question I had/have quickly. I highly recommend Deanna."
We responded:
"Thank you love to support our neighbors!!!"
Profile photo of Shanealya Small

Shanealya Small

June 30, 2024

5  out of  5
rating by Shanealya Small
"Deanna Lyn was great! She was very helpful and thorough, definitely amplified my experience with State Farm! Everyone was professional, very welcoming and easy to work with, and none of my questions went unanswered. Special shout out to Gloria, Tisha and Luis! They were all so welcoming and I 100% recommend visiting here and working with this team! Thanks again"
We responded:
"Thank you !!!!!!!!!"
Profile photo of Jaylan Ball

Jaylan Ball

June 23, 2024

5  out of  5
rating by Jaylan Ball
"They have great customer service!!! I highly recommend going there. The person that helped me was a lovely young lady named Gloria she’s very sweet and helpful.They have such a welcoming environment:"
We responded:
"Thank you so much!!! We appreciate your business and your kind words!"
Profile photo of Chandelier Meli

Chandelier Meli

June 23, 2024

5  out of  5
rating by Chandelier Meli
"I recently worked with Deanna Lynn at State Farm and was extremely satisfied with the service. Deanna and her team were attentive, knowledgeable, and patient as they helped me navigate my insurance options. Deanna took the time to explain each policy clearly and tailored a package to fit my needs and budget. What stood out most was Deanna’s genuine care for her clients. She followed up to ensure I was comfortable with my choices, demonstrating her commitment to excellent service. I highly recommend Deanna Lynn and her team for their professionalism and dedication to their clients. Thank you, Deanna, for making my insurance experience a positive one!"
We responded:
"Thank you we appreciate you! "
Profile photo of Aristarque Meli (Rooney)

Aristarque Meli (Rooney)

June 23, 2024

5  out of  5
rating by Aristarque Meli (Rooney)
"My first time entering Gloria and Tisha welcomed me. And were super nice and professional, they did an amazing job getting my insurance set up. Made the process easy and told me everything I needed to know! I recommend Deanna Lynn state farm in downtown Lewiston."
We responded:
"Thank you we are proud to serve our community !! "
Profile photo of Carrel Nguinza

Carrel Nguinza

June 22, 2024

5  out of  5
rating by Carrel Nguinza
"Great service, quick and responsible with all clients. I was in and out the staff was amazing"
We responded:
"Thank you !!"
Profile photo of Gaspar Mbiya

Gaspar Mbiya

March 4, 2024

5  out of  5
rating by Gaspar Mbiya
"I love State Farm só much! Especially dealing with Tisha. I won't be going anywhere else."
We responded:
"Thank you for taking the time to share!! We agree with you she is great and happy we have team to serive our community!!! "
Profile photo of Jason Nest

Jason Nest

December 14, 2023

5  out of  5
rating by Jason Nest
"Amazing knowledge of State Farm product"
We responded:
"Thank you so much Jason!!!! Love helping and supporting you!"
Profile photo of tabitha dorcas

tabitha dorcas

October 19, 2023

5  out of  5
rating by tabitha dorcas
"Great customer service , definitely recommend"
We responded:
"Thank you !!"