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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eder Lourenço

November 13, 2024

5  out of  5
rating by Eder Lourenço
"Provided an excellent customer service. Kudos to Osvaldo!"
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Claudio Mauro Tchamile Coelho

November 13, 2024

5  out of  5
rating by Claudio Mauro Tchamile Coelho
"Bom atendimento, pessoal preparado e um acompanhamento único top"
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YaBoiKay

October 7, 2024

5  out of  5
rating by YaBoiKay
"A associate named Abdi Dakane was really helpful and kind and really made my day! I came in and he helped me right away. 5 stars from me ⭐️"
We responded:
"Thank you! We are so Happy AD was able to help you we appreciate you!!!"
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clinton spence

September 25, 2024

1  out of  5
rating by clinton spence
"Rude customer service don't call you back when you call them there rude insurance price is ridiculous"
We responded:
"Thank you, and it looks like your frustrations have been taken care of and we look forward to continuing to support you are we know you are working hard on long haul trips!! I am alway here to help you and lets see if the changes we made so you can get yur statements via email and mail will help, so nothing gets missed. Thank you again for workig with us on this!!"
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Ambriz Antonio

September 13, 2024

5  out of  5
rating by Ambriz Antonio
"Fui bem atendido pelo Osvaldo e o Luis e d Dou 5 estrelas a equipa!!!!!"
We responded:
"Thank you "
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Narciso Lubaki

September 11, 2024

5  out of  5
rating by Narciso Lubaki
"Osvaldo and Lewiston team was fantastic, thank you to take care of my insurance!!!!!"
We responded:
"Thank you !!! "
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Tracie Champagne

September 6, 2024

1  out of  5
rating by Tracie Champagne
"Worst insurance agent / office I have ever dealt with. Multiple issues with requests not being processed properly, or processed at all, along with a lack of responsiveness to issues. Other customers I have spoken to have also reported the same issues and have changed agents due to these. If anyone is looking for a State Farm agent I would HIGHLY recommend avoiding this agent and her office. In response to Deanna’s response: Deanna - you may want to look at ALL of your reviews as this not your first poor review. Others have reported the same issues with your office, however they didn’t bother to write google reviews. Your response to the multiple billing issues was “We have communicated your bills to you and this is not something I can take care of for you other than what we have already done” which was incorrect. Corporate has been in touch since I had to contact the escalation department to get things sorted out and corrected due to you and your office’s lack of being able to do so. They were able to see what the issues were, where the issues were created, and fix the issues within 1-2 weeks for which you and your team had not been able to figure out in 4 months and for which you and your team did not adequately respond to my multiple requests and inquiries. A month later and I’m still waiting for your assistant’s “full rundown” he told me on August 5th he’d get back to me with. If you need me to post your and your teams responses to my issues and the lack of response to my multiple inquiries please let me know and I’m happy to do so. If you’d like to discuss this further, you know how to contact me."
We responded:
"Tracie, I am sorry you feel this way and our first poor review. Feel free to set an appoinment with me at my offcie anytime to review these concerns again now that Corporate also finished the same outcome. We disagree withy your assements of our team and have worked hours to help you resolve your issues with all the same outcome. I look forward to meeting you for our appointment when you are ready. Thank you for your feedback and look forward to supporting you though this. Best to you , Deanna "
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Dj boca

August 20, 2024

5  out of  5
rating by Dj boca
"Great !!!!!!!"
We responded:
"Thank you ! "
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Nicole Ritchie

August 1, 2024

5  out of  5
rating by Nicole Ritchie
"I have recently switched insurance companies to Deanna. She made the transition very smooth, saved me money and answered every question I had/have quickly. I highly recommend Deanna."
We responded:
"Thank you love to support our neighbors!!!"
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Shanealya Small

June 30, 2024

5  out of  5
rating by Shanealya Small
"Deanna Lyn was great! She was very helpful and thorough, definitely amplified my experience with State Farm! Everyone was professional, very welcoming and easy to work with, and none of my questions went unanswered. Special shout out to Gloria, Tisha and Luis! They were all so welcoming and I 100% recommend visiting here and working with this team! Thanks again"
We responded:
"Thank you !!!!!!!!!"
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Jaylan Ball

June 23, 2024

5  out of  5
rating by Jaylan Ball
"They have great customer service!!! I highly recommend going there. The person that helped me was a lovely young lady named Gloria she’s very sweet and helpful.They have such a welcoming environment:"
We responded:
"Thank you so much!!! We appreciate your business and your kind words!"
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Chandelier Meli

June 23, 2024

5  out of  5
rating by Chandelier Meli
"I recently worked with Deanna Lynn at State Farm and was extremely satisfied with the service. Deanna and her team were attentive, knowledgeable, and patient as they helped me navigate my insurance options. Deanna took the time to explain each policy clearly and tailored a package to fit my needs and budget. What stood out most was Deanna’s genuine care for her clients. She followed up to ensure I was comfortable with my choices, demonstrating her commitment to excellent service. I highly recommend Deanna Lynn and her team for their professionalism and dedication to their clients. Thank you, Deanna, for making my insurance experience a positive one!"
We responded:
"Thank you we appreciate you! "
Profile photo of Aristarque Meli (Rooney)

Aristarque Meli (Rooney)

June 23, 2024

5  out of  5
rating by Aristarque Meli (Rooney)
"My first time entering Gloria and Tisha welcomed me. And were super nice and professional, they did an amazing job getting my insurance set up. Made the process easy and told me everything I needed to know! I recommend Deanna Lynn state farm in downtown Lewiston."
We responded:
"Thank you we are proud to serve our community !! "
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Carrel Nguinza

June 22, 2024

5  out of  5
rating by Carrel Nguinza
"Great service, quick and responsible with all clients. I was in and out the staff was amazing"
We responded:
"Thank you !!"
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Gaspar Mbiya

March 4, 2024

5  out of  5
rating by Gaspar Mbiya
"I love State Farm só much! Especially dealing with Tisha. I won't be going anywhere else."
We responded:
"Thank you for taking the time to share!! We agree with you she is great and happy we have team to serive our community!!! "
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Jason Nest

December 14, 2023

5  out of  5
rating by Jason Nest
"Amazing knowledge of State Farm product"
We responded:
"Thank you so much Jason!!!! Love helping and supporting you!"
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tabitha dorcas

October 19, 2023

5  out of  5
rating by tabitha dorcas
"Great customer service , definitely recommend"
We responded:
"Thank you !!"
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Joel Matondo

October 19, 2023

5  out of  5
rating by Joel Matondo
"Had a great time working with this team. They’re effective, responsive, professional, and very knowledgeable. 5 stars all around!"
We responded:
"Thank you !"
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Raphael Tshamala

October 19, 2023

5  out of  5
rating by Raphael Tshamala
"Amazing Experience and overall satisfaction"
We responded:
"Thank you!"
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Tatiana Nkuba

October 19, 2023

5  out of  5
rating by Tatiana Nkuba
"Had a great experience !"
We responded:
"Thank you !!"
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Dat girl B

October 19, 2023

5  out of  5
rating by Dat girl B
"Such a great company 😊that I decided to switch to they have very organized well trained employees. I’m glad they were able to help me save up money definitely recommended."
We responded:
"Thank you "
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Charline Kirongozi

October 19, 2023

5  out of  5
rating by Charline Kirongozi
"Great company to work with and have offered the best rates! Would recommend. Tisha and Matt have been wonderful to work with."
We responded:
"Thank you !"
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Fils de L’homme

October 19, 2023

5  out of  5
rating by Fils de L’homme
"State Farm is a wonderful company with great rates. I love working with Tisha and Matt."
We responded:
"Thank you !"
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Débora Soba

October 19, 2023

5  out of  5
rating by Débora Soba
"Thank you for the work that you’re doing in Maine Deanna! You’re a hard working agent with an excellent team and we’ll forever be grateful for your good deeds!"
We responded:
"Thank you !"
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Michael Ndombi

October 19, 2023

5  out of  5
rating by Michael Ndombi
"I love State Farm, they are super friendly and Tisha & Matt are amazing. They are really good with the community. Great company to do business with."